I wish to raise a concern about my maternity care
If you have any concerns regarding your care, please speak to one of our Maternity Matrons:
Outpatients - Chris Lowe 01942 778692
Inpatients - Kelly Christie 01942 778683
or
The Patient Relations/Patient Advice and Liaison Service (PALS) Department provides confidential on the spot advice, information and support to patients, relatives, friends, and carers
Tel: 01942 822376 (Monday to Friday 9am to 4pm)
Or write to:
The Patient Relations/PALS Manager
Wrightington, Wigan and Leigh NHS Foundation Trust
Royal Albert Edward Infirmary
Wigan Lane
Wigan WN1 2NN
You may feel you need extra independent support in making your views known to us. For people who find it difficult to go through the complaints process by themselves, and would like support with a complaint about a health service in the Wigan Borough, advocacy services can be contacted:
Healthwatch Wigan and Leigh 01942 834666
e-mail: info@healthwatchwiganandleigh.co.uk
These services will signpost you to the appropriate advocacy service for your area.
The Patient Relations Department can also advise you of other local advocacy services available to assist you in pursuing a complaint.